This blog covers a wide range of information- and knowledge-management issues and related technologies loosely covered by the terms Enterprise 2.0, Government 2.0 and their origin in Web 2.0.
My background for many years has been in systems for component content-management (using XML), document management and eLearning.
With each new technology shift, such as Web 2.0, we tend to think that history has ended and that we live in a new paradigm. We seize the new tools, eagerly expecting that they’re the ever elusive silver bullet, only to find that the basic data, information and knowledge issues remain: capture, storage, management, access, retrieval, purposing, transformation, packaging, delivery and archiving.
Web 2.0, the collaborative Internet, is an important shift but at heart it simply means that web tools are catching up to how we work in teams in any kind of organization. There is no inherent magic to replace business processes and their context.
The real shift is in the external world. Huge tectonic plates are shifting and most of us only dimly perceive their impact. (See Shift Happens.) Only by applying information-management technologies to real problems, processes and products can we hope to improve matters.
© 2008 David Shaw
david.shaw.x23@gmail.com
